Privacy Policy
At Double Glazing Waikato, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, ask for a quote, or talk to our team. By using our site, you agree to the rules in this policy.
Information We Collect
Double Glazing Waikato collects personal and non-personal information to help us serve you better and make sure our website works well.
Personal Information
When you contact Double Glazing Waikato, we may collect:
- Your full name
- Your phone number and email address
- Your home or project address
- Your business name (if you have one)
- What kind of help or service you are asking for
- Anything else you tell us when talking to our team
This information helps Double Glazing Waikato give correct quotes, good advice, and helpful updates about your service.
Usage Data
We may also collect website info like:
- Your IP address and where you are visiting from
- The type of device or browser you use
- How long you stay on each page
- What pages or buttons you click on
We use this data to make our website easier to use.
Cookies and Tracking Technologies
We use cookies and tools to improve your website visit. Here are the types of cookies we may use:
- Essential Cookies: Needed to move around the site and use main features
- Performance Cookies: Help us understand how people use the site
- Functional Cookies: Remember your settings and past choices
- Marketing Cookies: (Only if you agree) Used for promotions or special ads
You can turn cookies off in your browser, but it may affect how well the site works.
How We Use Your Information
Double Glazing Waikato uses the information to:
- Provide and improve our double glazing services
- Answer your questions or quote requests
- Make our website better and easier to use
- Contact you for feedback or service updates
- Send marketing messages (only with your permission)
- Follow the rules and laws we must follow
We will never sell or rent your personal information.
Sharing Your Information
Double Glazing Waikato does not give your information to others for marketing. We only share it in a few cases:
Third-Party Service Providers
We work with trusted companies for website hosting, email, and tools. These companies must keep your information safe and only use it to help us.
Legal and Compliance
We may share your information if:
- The law says we must
- We need to protect Double Glazing Waikato, our customers, or others
- We get a real request from the government or a legal investigation
Your Rights
You have rights under New Zealand law:
- Access – Ask for a copy of your personal information
- Correction – Fix incorrect or old information
- Erasure – Ask us to delete your information if allowed by law
- Restriction – Ask us to use your info in a limited way
- Objection – Say no to marketing messages or certain uses
To use these rights, please Contact Us or email us at info@doubleglazingwaikato.nz.
Data Security
Double Glazing Waikato works hard to keep your information safe by using:
- SSL encryption
- Password-protected access
- Up-to-date software and plugins
- Staff training on how to handle data
No method is perfect, but we follow the best steps to protect your data.
External Links
The Double Glazing Waikato website may link to other sites. We are not responsible for their content or privacy rules. Always read their policies before giving them your information.
Updates to This Privacy Policy
Double Glazing Waikato may change this Privacy Policy when needed. We will post the new version on this page and update the date. Please check back to stay informed.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please visit our Contact Us page or email us at info@doubleglazingwaikato.nz.
Thank you for trusting Double Glazing Waikato. We promise to protect your privacy the best we can.
